Privacy Policy

At Goflix, your privacy is our priority. We are committed to protecting your personal data and ensuring transparency about how your information is collected, used, and shared. This Privacy Policy outlines our practices regarding your data and your rights as a user of our platform.

By accessing or using Goflix, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue using our platform.

1. Information We Collect

To provide you with the best possible experience, Goflix collects the following types of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing information (e.g., payment methods, transaction details)

b. Usage Data

  • Content watched or accessed
  • Search queries and preferences

c. Cookies and Tracking Technologies

  • Enhance your browsing experience
  • Store your preferences
  • Analyze platform usage for improvement

2. How We Use Your Information

  • Platform Operations: To provide access to our content and features.
  • Personalized Recommendations: To tailor content suggestions based on your preferences.
  • Communication: To send you updates, promotions, and important notices related to your account.
  • Security: To detect, prevent, and respond to fraud, unauthorized access, or other malicious activities.
  • Compliance: To adhere to legal obligations under Indonesian law (e.g., UU Perlindungan Data Pribadi).

3. Sharing Your Information

We respect your privacy and do not sell your personal data. However, we may share your information in the following scenarios:

  • Service Providers: With trusted partners who help us operate our platform (e.g., payment processors, cloud storage providers).
  • Legal Compliance: If required by law, regulation, or government request in Indonesia or other jurisdictions.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Security

We implement robust security measures to protect your personal information, including encryption and secure servers. However, no system is completely foolproof, and we cannot guarantee absolute security. Please safeguard your login credentials and notify us immediately if you suspect unauthorized access to your account.

5. Your Rights

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to applicable laws.
  • Objection: Object to the processing of your data for certain purposes, such as marketing.

To exercise your rights, please contact us using the details provided in Section 8.

6. Cookies Policy

Cookies are small files stored on your device that help us improve your user experience. You can manage or disable cookies through your browser settings, but doing so may limit certain features of our platform.

7. Children's Privacy

Goflix is not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent. If we become aware of such collection, we will take steps to delete the information promptly.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please reach out to us:

  • Email: [[email protected]]
  • Phone: [+62 821 5589 8001]
  • Address: [Graha Bima Juara, Indonesia]

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or platform notification. Your continued use of Goflix after such updates constitutes your acceptance of the revised Privacy Policy.